FAQ
Getting Started
- Choose your favorite formulas and quantity.
- Select your packaging.
- Place your order and submit your name/logo via email.
- Our team will contact you with the next steps.
On each product page you can choose to receive your products "labeled" or "un-labled".
You'll receive an email detailing the next steps depending on your order. Allow up to 24 hours for the email. You can contact us anytime to discuss the status of your order.
After placing your order, you will recieve an email with detailed instructions. You can send these to a designer you hire, or follow the directions yourself. We also offer in-house design services for a separate fee.
Products & Services
We primarily focus on facial care products. We currently do not offer body products, hair care, makeup, or perfumes.
Yes!
1) Our first order will require 100 units.
2) Typical budget for this is around $1000.
Learn more here!
Yes, for orders with 250+ units per product.
Products have a shelf life of 12-24 months, depending on the type.
Almost all of our products are vegan, meeting high ethical standards.
Shipping
Yes, we ship worldwide.
Samples: 3-5 days plus shipping.
After your lables are approved:
14-500 units: 14 days plus shipping.
500-2000 units: 4 weeks plus shipping.
2000-5000 units: 4-5 weeks plus shipping.
For orders over 5,000 units, allow an additional 2 weeks.
We do not offer dropshipping services currently.
Business & Support
Monday to Friday, 9 am to 5 pm.
No, we support both industry experts and newcomers.
Our products are made in an FDA-approved facility.
Yes, please contact our support team for assistance.
Policies & Procedures
Orders cannot be changed once final approval has been given to the design team. Refunds are not offered for change of mind. For faulty or damaged products, replacements will be provided.
Yes, specify your preference after placing the order.
We have product insurance for formula issues. Always check with clients about product combinations, diet, application method, and allergies.
Yes, once you receive your products, you can sell them on platforms like Amazon.
Design & Packaging
Yes, we offer design services at a rate of $150/hr. Our team of experts is here to help bring your vision to life.
Yes, we provide a convenient label template that can be found on our design page. This template offers a simpler path to creating a design that fits our packaging perfectly.
You can supply your packaging for orders with 250+ units per product, and we will fill it for you.
We offer various packaging options tailored to the product type. Details can be found under each product listing on our website.
All labels must adhere to specific requirements to ensure compliance and clarity. The requirements include Product Name, Fill Quantity, Directions, Cautions, Distribution Information, Company or Personal Name, City, State & Zip, Email, Website or Phone #, and Ingredients. For a detailed checklist, please refer to our design page.
HOW IT WORKS
1
Identify Your Products
Add each product (with the desired quantity) to cart. You must order >10 units for us to apply a custom label.
2
Purchase
After your purchase you will receive an email with very detailed instructions on how to create/submit labels.
3
Submit Your Label
If you need help, reply to our email. We can offer tech support or 100% done for you label design services.
4
Success
After your purchase you will receive an email with very detailed instructions on how to create/submit labels.
Having Trouble?
Feel free to reach out to us at any time via email or chat icon we are happy to help!
LABEL DESIGN OPTIONS
A
Logo Upload Only
The easiest way to get started is by adding your logo to our existing label design "Your Logo Here". You can download our template & replace it yourself, or simply upload your logo via our post-purchase form & we will take care of it for you. See Guidelines
B
Fully Customized
Everyone ends up here eventually. You can hire a designer/freelancer or take on the task yourself. After completing our Label Guidelines Checklist PDF, upload your labels through our post-purchase form & we will get printing!
C
100% Done For You
We have created custom designs for many successful brands. We can help bring your vision to life. Because we understand label printing so well, you will save a lot of time & ensure a great outcome. We charge $150 per hour & you can get started here.
Having Trouble?
Feel free to reach out to us at any time via email or chat icon we are happy to help!
Looking For Something We Don't Have?
We can work together to create the product you are looking for. Just Visit our Custom Product Page to get started.
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